NOTE: These instructions are written for NATS 4. The steps in NATS 3 are basically the same (edit the site instead of editing the tour, go to the Cross Sells admin instead of the Upsells admin)
Signing up at RocketGate
If you are interested in using RocketGate as a gateway processor please contact them directly:
URL: http://www.rocketgate.com
Phone: 702.448.7367
Setting up at RocketGate
When setting up at RocketGate, their customer service representatives will need to know your Nats domain. They will use this to setup your postback urls correctly.
Example: https://<NATS domain>/signup/process_rocketgate.php
Setting up in Nats
Due to PCI compliance, Rocketgate as of roughly August 1st 2017 only supports TLS v1.2+ (TLSv1 and v1.1 are no longer supported). Please ensure your server has at least this version.
Billers Admin
Go to the Billers Admin, select RocketGate. from the drop-down, and click
Add. Enter your Merchant ID, Merchant Password, and optionally your Merchant Account that were provided by RocketGate. Note: RocketGate will need to be added to a cascade before it can be used.
Merchant Account can be set here if you want to use it globally across all sites/options.
Sites Admin
Go to the Sites Admin, edit or create a tour, and go to the Biller Details section. Here you will find the following fields for RocketGate:
- Merchant Descriptor (optional) - merchant name to be displayed on cardholder's statement (overrides default descriptor)
- Enable Test Mode - used for testing the integration before doing live transactions. MUST be FALSE when switching live.
- Merchant Account Override (optional) - similar to Merchant Account from the billers admin. Note: a value here will override the billers admin setting for this site.
Next, Edit (or create) the option(s) you want to use with RocketGate. You will see the following list of available option fields (all preceded by RocketGate id:#):
Currency Type (optional) - the currency that this join option should be billed in. If this is not set, the account default will be used from RocketGate.
AVS Check - If not set will use the setting at RocketGate. Determines whether address verification should be used for this option.
CVV2 Check - If not set will use the setting at RocketGate. Determines whether the credit card cvv2 number should be checked for this option.
Fraud Scrubbing - If not set will use the setting at RocketGate. Determines whether fraud scrubbing should be performed for this option.
Merchant Account Override (optional) - used to send traffic to a different merchant account at RocketGate. Note: This setting will override both site and biller values for this field.
This option setup may also require rules to be setup. You can do so with the purple arrows next to the option row (similar to the several other areas across NATS).
Note: As of NATS4.1, RocketGate now offers support for free trial sign-ups by surfers. To enable this, edit the join option you want to offer free trials for, then fill in the "ROCKETGATE Auth Amount ($0 initial only)" with the authorization amount you wish to use to authorize trial sign up transactions.
Cross Sales
Go to the Upsells Admin, click incoming or outgoing cross sales from the navigation tabs (depending on whether you are sending or receiving the cross sale).
For Incoming Cross Sales, go to the Incoming Cross sales section. Add RocketGate from the biller drop down. Fill in the Merchant ID field, may be the same as Merchant ID from the Billers Admin, for this cross sale. You will also want to select the site and program that you want to associate with this cross sale.
Lastly you will fill in the details for this cross sale: Title, Initial price/days, and Recurring price/days.
For Outgoing Cross Sales, go to the Outgoing Cross Sales section. Add RocketGate from the biller drop down. Also in this section you will fill in the following: Title , Description, and Disclaimer for this cross sale. In the Biller Info you will fill out the data for the receiving end (the person you are doing cross sales with will provide this information for you). Fill in Merchant ID, Merchant Password, Ref Code, Domain, and Currency Type.
Note: If you are sending a cross sale to another Nats customer, you can obtain the biller information for the outgoing cross sale from their Nats install. Login to their Nats install with the account that you want to be credited with the cross sale. Next goto http://<other nats domain>/internal.php?page=xsells . You will see the information you need to fill in your admin from this page.
Cancel Membership
http://tmmwiki.com/index.php/Cancel_Plus
Packageplus
Rocketgate now support Packageplus feature, For more information on configuring a package sell in NATS4, please see our NATS4 Package Plus wiki article.
Tokenplus
Rocketgate now support Tokenplus feature, For more information on configuring a token sell in NATS4, please see our Token Plus wiki article.
Additional Support
If you have any further questions regarding the setup of in NATS v4, please put in a support ticket.
You can also review Rocketgate's documentation on configuration settings on their end.
https://support.rocketgate.com/index.php?/Knowledgebase/Article/View/38
Additional Settings
In development you can set the ROCKETGATE_STORE_MERCHANT_ACCOUNT_CUSTOM_FIELD value on the config admin -> billers page to store the RocketGate merchant account value in one of the custom fields in the member record.
In development you can set the ROCKETGATE_CUSTOMERID_LOOKUP value on the config admin -> billers page to enable member lookup by username, email and billerid. If found, NATS will send the same customerid value to the RocketGate system to create a new subscription under an existing member record. Changing this setting only affects new signups, it is not retroactive. PermitMultipleMemberships option must be enabled at RocketGate in order for this feature to work.
