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| If you have questions, you can reach you can reach 2KCharge in the following ways: | | If you have questions, you can reach you can reach 2KCharge in the following ways: |
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− | # Open a ticket for merchant support: http://helpdesk.2KCharge.com | + | # Open a ticket for merchant support: http://www.2000charge.com |
− | # Live chat on the helpdesk link: http://helpdesk.2KCharge.com | + | # Live chat on the helpdesk link: http://www.2000charge.com |
| # By phone: (626) 768-0877 for technical support | | # By phone: (626) 768-0877 for technical support |
| # By email: tech@2KCharge.net | | # By email: tech@2KCharge.net |
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| If you have any further questions regarding the setup of 2KCharge in [[NATS4]], please [http://clients.toomuchmedia.com put in a support ticket]. | | If you have any further questions regarding the setup of 2KCharge in [[NATS4]], please [http://clients.toomuchmedia.com put in a support ticket]. |
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| === Additional Information === | | === Additional Information === |
Setting Up at 2KCharge
Before you can begin configuring 2KCharge as a biller in NATS4, you must first register a merchant account with them. This can be done through their website at http://www.2000charge.com.
While registering with 2KCharge, make sure to take down the Business Case ID and Secret Key for each sites that they provide to you. This information will be necessary for setting up 2KCharge in NATS. And, you will need to provide 2KCharge with the IP address of the NATS server.
2KCharge will request redirect and postback URL locations from you:
- Use the following URL for the Postback URL:
http://linkdomain/signup/process_2kcharge.php
Replace linkdomain above with your site's linkdomain.
2KCharge will also request to know the IP address your NATS server will use for the NATS Poll. For load balanced clusters, you may have to provide multiple or an IP range.
Setting Up 2KCharge in NATS
Billers Admin
To begin setting up 2KCharge as a biller in NATS4, go to the Billers Admin. Scroll down to the "Setup New Biller" drop-down menu, select 2KCharge, and click "Add."
When prompted, fill in the Business Case ID that was provided to you by 2KCharge under the "Account Info" section. If you were not provided with this information, please contact your biller to receive it. Save your changes once you have filled out the available fields here.
Sites Admin
To continue setting up your new biller, go to the Sites Admin, and create or edit a tour. On the Edit Tour page, scroll down to the "Biller Details" section and locate the 2KCharge subsection, which will be labeled as 2KCHARGE. Here, you can enter your Secret Key for the site, which must correspond to the information you have received from 2KCharge.
Next, scroll down to the Join Options for this Tour section and add a new join option, or edit a currently existing one. On the "Add New Join Option" page, you will need to enter "Currency" setting.
Once you have configured 2KCharge in your tour(s) and join option(s), you can add rules that allow this join option to show on a join page. You can do so by clicking the "Set Display Rules" icon next to a corresponding join option. You must have at least one rule configured for this join option to be functional!
Payment processing types by country;
Where to get help
Once you have finished configuring 2KCharge in NATS4 and confirmed they have Postback URL setup, you are ready to begin processing payments.
If you have questions, you can reach you can reach 2KCharge in the following ways:
- Open a ticket for merchant support: http://www.2000charge.com
- Live chat on the helpdesk link: http://www.2000charge.com
- By phone: (626) 768-0877 for technical support
- By email: tech@2KCharge.net
If you have any further questions regarding the setup of 2KCharge in NATS4, please put in a support ticket.
Additional Information
- 2KCharge does not support recurring payment with NATS and all the plus feature with NATS.
- 2KCharge is different biller then 2000Charge