Difference between revisions of "NATS4 MEMBER EXPIRE PAD"
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Changing this feature will affect all transactions going forward, but will not modify the current expire dates for existing members. | Changing this feature will affect all transactions going forward, but will not modify the current expire dates for existing members. | ||
| − | == Custom Padding == | + | == Custom Biller Padding == |
Billers that support a custom pad date include [[Epoch]], [[Jettis]], and [[NetCash]]. | Billers that support a custom pad date include [[Epoch]], [[Jettis]], and [[NetCash]]. | ||
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For example: Epoch allows you to delay member expiration by three days if they paid for their membership through them. | For example: Epoch allows you to delay member expiration by three days if they paid for their membership through them. | ||
| − | + | To configure member expiration for a specific biller, scroll down on your Biller Configurations page until you see the biller you wish to customize. They will have a specific pad setting - ''MEMBER_EXPIRE_PAD_''BILLER and | |
[[Category:NATS4 Configuration Admin]] | [[Category:NATS4 Configuration Admin]] | ||
Revision as of 12:01, 4 June 2012
MEMBER_EXPIRE_PAD
MEMBER_EXPIRE_PAD, implemented in NATS 3.1, provides the ability to prevent member accounts from expiring until several days after their payment was due. This is useful as it allows for delays in processing transactions from the biller. This does not delay the actual payment due date, and it does not give the member extra access if the processor reports an explicit cancel or expire. This feature simply gives the member extra days in case we have not heard from the processor at all.
By default, NATS is configured to add 1(one) day of expiration delay to all memberships. To change the configuration of this feature, go to the NATS4 Configuration Admin and select "Billers" from the Current Section drop-down list at the top of the page. You should then see two options regarding expire pads: MEMBER_EXPIRE_PAD and MEMBER_EXPIRE_PAD_DAYS.
MEMBER_EXPIRE_PAD_DAYS adds a flat number of days to delay membership expiration, regardless of membership length.
MEMBER_EXPIRE_PAD will delay expiration by 50%, with a minimum of one day and a maximum of seven days. For example, a ten-day membership will not expire until the fifteenth day, a three-day trial membership will not expire until the fifth day, a thirty day trial will not expire until the thirty-seventh day, etc. If the MEMBER_EXPIRE_PAD box is checked, NATS will ignore any number entered in the MEMBER_EXPIRE_PAD_DAYS box.
Changing this feature will affect all transactions going forward, but will not modify the current expire dates for existing members.
Custom Biller Padding
Billers that support a custom pad date include Epoch, Jettis, and NetCash.
For example: Epoch allows you to delay member expiration by three days if they paid for their membership through them.
To configure member expiration for a specific biller, scroll down on your Biller Configurations page until you see the biller you wish to customize. They will have a specific pad setting - MEMBER_EXPIRE_PAD_BILLER and
