RocketGate Native

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NATS 3
  Biller Instructions
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Netbilling v3 Upgrade Instructions
Purchasing Tokens Through Netbilling
Streamate Biller versus Third-Party
Switching From Epoch to Epoch EU
Epoch Member Approval Plus
Multiple Biller Accounts


Signing up at RocketGate Native

If you are interested in using RocketGate Native as a third-party processor please contact them directly:
URL: http://www.rocketgate.com Phone: 702.448.7367

Setting up at RocketGate Native

When setting up at RocketGate, you will need to set up your postback urls to which Rocketgate will post transactions:

http://<linkdomain>/signup/process_rocketgate.php

You will need to replace <linkdomain> with the linkdomain of your site.

Setting up in Nats

Billers Admin

Go to the Billers Admin, select RocketGate Native. from the drop-down, and click Add. Enter your Merchant ID, Merchant Password, Hosted Page Hash and optionally your Merchant Account that were provided by RocketGate Native. Note: RocketGate Native will need to be added to a cascade before it can be used.

When setting up Rocketgate Native in your cascades, you can choose the processing type to be used in the cascade step by selecting it from the drop-down menu. Rocketgate currently supports the following processing types:

  • Credit Cards
  • ELV/EU Debit

Merchant Account can be set here if you want to use it globally across all sites/options.

Sites Admin

Go to the Sites Admin and click the pencil icon to edit a site's details. In the "Billers Details" section will find the following fields for RocketGate Native:

Merchant Descriptor (optional) - merchant name to be displayed on cardholder's statement (overrides default descriptor)

Enable Test Mode - used for testing the integration before doing live transactions. MUST be FALSE when switching live.

Merchant Account Override (optional) - similar to Merchant Account from the billers admin. (A value set here will override the billers admin setting for this site.)

Note: the optional AVS check and Fraud scrubbing options will not be set to "yes" without clicking "Save Changes" at the bottom of the Biller Details section at least once after RocketGate Native has been added to your list of Billers.


Next, Edit (or create) the option(s) you want to use with RocketGate Native. You will see the following list of available option fields (all preceded by RocketGate id:#):

Currency Type (optional) - the currency that this join option should be billed in. If this is not set, the account default will be used from RocketGate.
AVS Check - If not set, the setting at RocketGate will be used. Determines whether address verification should be used for this option.
Fraud Scrubbing - If not set will use the setting at RocketGate. Determines whether fraud scrubbing should be performed for this option.
Merchant Account Override (optional) - used to send traffic to a different merchant account at RocketGate. Note: This setting will override both site and biller values for this field.

This option setup may also require rules to be setup. You can do so with the purple arrows next to the option row (similar to the several other areas across NATS).

Note: Rocketgate Native in NATS3 now offers support for free trial sign-ups by surfers. To enable this, edit the join option you want to offer free trials for, then fill in the "Rocketgate Native Auth Amount ($0 initial only)" with the authorization amount you wish to use to authorize trial sign up transactions.

Cross Sales

Go to the Cross Sells Admin, click incoming or outgoing cross sales from the navigation tabs (depending on whether you are sending or receiving the cross sale).

For Incoming Cross Sales, go to the Incoming Cross sales section. Add Rocketgate Native from the biller drop down. Fill in the Merchant ID field, which may be the same as Merchant ID from the Billers Admin and enter in the following options for the cross sale:

  • Initial Days
  • Initial Dollar
  • Recurring Days
  • Recurring Dollar
  • Currency Type

You will also want to select the site and program that you want to associate with this cross sale once you have entered in the "Data" fields. Please note that incoming cross sells with Rocketgate Native will be processed within 20 seconds of the primary sale and so they may not show up immediately in the Members Admin.

For Outgoing Cross Sales, go to the Outgoing Cross Sales section. Add Rocketgate Native from the biller drop down. Also in this section you will fill in the following: Title , Description, and Disclaimer for this cross sale. In the Biller Info you will fill out the data for the receiving end (the person you are doing cross sales with will provide this information for you). Fill in Merchant ID, Merchant Password, Ref Code, Domain, and Currency Type.

Expire Padding

You can configure NATS to allow for extra time for rebills to come in for Rocketgate Native members by setting the configuration:

  • MEMBER_EXPIRE_PAD_RGNATIVE

Set this configuration to the number of days with which you would like to pad the rebill membership.

For example, if the rebill days for a join option is 30 days and this configuration is set to 5, NATS will set the expire date for the member to 35 days from now.

To use this feature, you must set this configuration in your NATS configuration file, nats/includes/config.php. If you would like us to do this for you, please submit a support ticket.


Additional Support

If you have any further questions regarding the setup of in NATS v3, please put in a support ticket.