Difference between revisions of "Video Thumbnails"
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Revision as of 14:00, 23 September 2008
Troubleshooting
If thumbnails don't get created for your videos, follow these steps to fix it:
- Make sure mplayer version 1.0pre7 or greater is installed on your server
- Make sure the path to mplayer is correctly setup in CARMA Configuration
- Make sure your mplayer supports the video format -- if not, add the that video format's driver
- If you use FreeBSD you may need to the option, USER_LDT, to your kernel. Please talk to your host.
- If you use FreeBSD and use a SSE capable CPU (Pentium 3, 4, Athlon XP...), add the option, CPU_ENABLE_SSE, to the kernel or Windows Media Video version 9 won't work
- Put a JPEG image into the incoming directory for each video and CARMA will use that image as the thumbnail
- Contact us via our Ticket System