Switching From Epoch to Epoch EU

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NATS 4
    Biller Instructions
NATS4 Biller List
2000Charge
2000Charge Gateway
A1Payments
Aebill
Allopass
Aconti
AltoBilling
Argus
Authorize.net
BoaCompra
Bill1st Gateway
BillAPay Gateway
Billing Revolution
Billing United
Bit-Pay
C2Bill
CardFlex
CCBill
CCBill Flexform
CCBill Web900
CashSend
Centili
Centrobill
Clearcard
Clearcard IDV
Click and Buy
CommerceGate
CurePay
DHD
DHDGateway
DIMOCO
EGatePay
ElectraCash
eMerchantPay Gateway
eMPPay.com
Epoch
Escalion
EuroBill
Ezic, Inc.
EPGBill.com
Focal Payments
FXBilling
FXBilling Native
Gateway tokens
Gigadat
Global Access
GlobalCharge
Global DPS
GoCoin
Greta 11 (G11Bill)
GTBill
GTBill GATEWAY
GXBill
ICN Ltd.
Itelebill
Jettis International
Jettis International Gateway
LocalBilling
MerlinBill
NETbilling
NETbilling Native
NetCash
NetMobile
Netpay International
NoCreditCard
OrbitalPay
Password By Phone
Pay4
Pay900
Payment Network
Paygarden
PayPal
Paysite Cash
Payspace
Payspace Gateway
Plug'n Pay
Probiller
RocketGate
RocketGate Native
RSBilling
RSBilling Native
SafeCharge
SafeCharge Native
Secure Billing Worldwide
Secure Billing Worldwide Gateway
Secure Trading
SegPay
SegPay Gateway
SOFORTdauerauftrag
Sonic Bill
StandardBill
TrustCharge
Telecom
UKash
Vendo Services
Vendo
Verotel Pro
Voxtel
VXSBill
WebBilling
BoaCompra
Wispay
WTS
WTSeu
Zombaio
Shopping Cart Sales
Switching From Epoch to Epoch EU

NATS 3
  Biller Instructions
NATS3 Biller List
123Bill
365Billing
2000Charge
Aconti Payment Service
Allopass
Ampay
Argus
Authorize.net
Bill1st Gateway
Billing Line
BoaCompra
Card Gate Plus
CCBill
CCBill Direct Pay
CCBill Web900
Centrobill
ChargeMeLater
ClearCard
ClearCard IDV
Commerce Gate
CurePay
DHD Media
E-Pay Company
Edelweiss Card
EGatePay
ElectraCash
EMerchantPay (Interconsult)
EnterCharge
Epoch
EProcessingNetwork
EuroBill
EPGBill.com
FABILLING
Global Access
GTBill
GXBill
HeidelPay
HeidelPay Gateway
iBill
ICN Ltd.
Infinity Payment
Interconsult
Jettis
Jettis Gateway
Jettis International
Linkpoint
LocalBilling
Merchant Partners Gateway
Merchant Partners Membership
Merchant Solutions
MyVirtualCard
Netbilling
Netbilling Native
NetCash
Netpay International
NoCreditCard
Oakbill
Optimized Payment System
Password by Phone
Pay4
Paygea
Payment Network
Paysite Cash
PhoneAccess
Plug'n Pay
PPPCard
Probiller
Protx
Pure Vanilla
RocketGate
RocketGate Native
RSBilling
SafeCharge
Secure Billing World
SegPay
Sonic Bill
StandardBill
Streamate
Symmetrex
TrustCash
TrustCharge
txtNation
Ukash
Universal Processing
Verotel Pro
VXSBill
WebBilling
WebPay
WTS
WTSeu
YNOT Processing
Zombaio
Netbilling v3 Upgrade Instructions
Purchasing Tokens Through Netbilling
Streamate Biller versus Third-Party
Switching From Epoch to Epoch EU
Epoch Member Approval Plus
Multiple Biller Accounts

Converting your Epoch account to an Epoch EU account can be complicated and may take a lot of time.

You must complete the following five steps in order.

Epoch Account Conversion

Convert your Epoch account to an Epoch EU account. This portion of the process must be completed by Epoch.

NATS Configuration Update

Update your Epoch configuration information in NATS to match the new Epoch EU information. You need the same information to configure Epoch EU as you needed for the regular Epoch account. Please review the Epoch Setup article for more information.

  • Start in the Billers Admin
    • change the company code to match your new Epoch EU account information.
  • Continue to the Sites Admin
    • change the Epoch specific information for each Site and Join option
      • the Product Codes will change for each Join Option.

Get Subscription ID CSV Data Dump

Request a Subscription ID mapping CSV data dump from Epoch. They need to map your old account's subscriptions to your new account's subscriptions so NATS can rebill your members. Without this data dump, NATS cannot rebill these members. You should place this dump in the nats/tools directory and place a ticket in Too Much Media's ticket system requesting the Epoch EU Subscription ID conversion.

Give Epoch DataPlus Login

Provide Epoch with the new DataPlus login information for your Epoch EU account. These permissions may be granted separately or the new Epoch EU account may use the pre-existing DataPlus login information. You can read more about DataPlus in the Epoch Article.

Epoch must be granted insert and select rights on both the EpochTransStats and MemberCancelStats tables. Prior to granting new permissions on the those tables, please contact Epoch directly to ensure that the IP address used in the GRANT commands are correct.

Rollback Epoch Last Poll Date

Finally, request that Too Much Media roll back the Epoch Last Poll date to a time prior to the account switch. This will ensure that no transactions are missed due to mismatched Epoch account settings or incorrect Subscription IDs during the transition.

(Please use the same ticket that you used from Step 3. Changing the last poll date roll back only takes a few moments to complete.)