Email Issues

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NATS 4

Troubleshooting
Common Errors
Email_Issues
Fix Graphs
Expired License
Zend License
Zip Files in Internet Explorer
NATS 3

Troubleshooting
Common Errors
Email_Issues
Auto Login
Emptying Forms
AutoLogin Cookie
CAPTCHA
Changing Licenses
Expired License
Zend License

Common NATS Email Issues:


1. Ensure that the NATS mail cron is configured. (NATS4 only)

*/3 * * * * cd {full NATS path}/processes; {full PHP path} run_mail_queue.php;

2. Ensure that PHP can send mail

If using PHP mail, you can test PHP mail with the following script:
   <?php
   $to = "{your email address]";
   $subject = "Hi!";
   $body = "Hi,\n\nHow are you?";
   if (mail($to, $subject, $body)) {
     echo("<p>Message successfully sent!</p>");
    } else {
     echo("<p>Message delivery failed...</p>");
    }
   ?>
   

3. Ensure that the email that you expect to be sent via NATS has a subject configured.