NATS4 Password Retrieval

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NATS has the ability to send lost or forgotten passwords to your members. The password retrieval script you will be using will ask for their email address, as well as a NATS member I.D. number. It will then retrieve the user's email from the NATS database and email them their lost password.

If a member forgot their password, you can either post directly to the forgotten password script, or enable the password retrieval form template.

Automated Password Retrieval

You can use either of the following methods to retrieve a member's forgotten password with your own script.

Retrieving Passwords by Username and Email

If you would like to retrieve the member's password by using their username and email address, you can sent an HTTP GET to the following URL:

http://linkdomain/signup/password.php?siteid=~siteid~&username=~username~&email=~email_address~&submit=1

Make the following replacements in the above URL to set the variables:

  • Replace linkdomain with your linkdomain
  • Replace ~siteid~ with your site's I.D. number.
  • Replace ~username~ with the member's username
  • Replace ~email_address~ with the member's email address

Optional: Instead of siteid=~siteid~, you can use siteids=~siteids~:

  • If you use this, replace ~siteids~ with a comma-seperated list of siteids you wish to search. NATS will use the first siteid found on this list in order to determine which member it sends the reminder email to.

Retrieving Passwords by Member I.D.

If you want to retrieve the member's password by using their member I.D., as opposed to their username and password, you can send a HTTP GET to the following URL:

http://linkdomain/signup/password.php?siteid=~siteid~&memberid=~memberid~&submit=1

Make the following replacements in the above URL to set the variables:

  • Replace linkdomain with your linkdomain
  • Replace ~siteid~ with your site's I.D. number
  • Replace ~memberid~ with the member's I.D. number

Retrieving Username and Password by Email

If you want to retrieve the member's username and password by using their email, you will need to turn off the configuration "RETRIEVAL_REQUIRE_USERNAME". This configuration can be found under the "Misc" section of the Configuration admin. Once this is turned off, you can send an HTTP GET to the following URL:

http://linkdomain/signup/password.php?siteid=~siteid~&email=~email_address~&submit=1

Make the following replacements in the above URL to set the variables:

  • Replace linkdomain with your linkdomain
  • Replace ~siteid~ with your site's I.D. number
  • Replace ~email_address~ with the member's email address

Retrieving Passwords through the Built-in Template

If you do not want to use automated password retrieval scripts, you can instead have surfers submit their information to the password retrieval template in NATS. NATS will then check the information in their submission, and send the member a lost password email if the credentials are correct. To direct your members to this form, send them the following URL:

http://linkdomain/signup/password.php?siteid=~siteid~

Simply replace linkdomain with your linkdomain and ~siteid~ with the actual site id in NATS.

Three templates found in your Sites Admin are associated with this password retrieval feature. To access these templates, select the site you wish to affect and click the "Edit Site Templates" icon.

  • member_password -- Members enter their username and email on this template, and NATS redisplays this page if there was an error on submission.

Member Password Template

  • member_password_sent -- Members see this template after the reminder mail is sent.

Member Password Sent Template

  • mail_member_password -- This is the body of the reminder email.

Mail Member Password Template

See Also