Netbilling v3 Upgrade Instructions

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NATS 3
  Biller Instructions
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Netbilling v3 Upgrade Instructions
Purchasing Tokens Through Netbilling
Streamate Biller versus Third-Party
Switching From Epoch to Epoch EU
Epoch Member Approval Plus
Multiple Biller Accounts

This article only applies to people switching from NetBilling version 2 to Netbilling version 3.

If you are switching from Netbilling v2 to v3, you must upgrade to NATS 3.1.47.2 or higher. This upgrade requires you take additional steps to ensure that NATS continues to function properly.

First contact our tech support and request an upgrade. In your ticket, tell us you are moving from Netbilling v2 to v3 so we can provide appropriate service. Also make sure you have your v3 information available.

Because Netbilling needs different account information for v3, you will need to change your Netbilling information in NATS. After the NATS upgrade, you must visit your Billers Admin in NATS. Click the pencil icon next to the Netbilling entry. You will notice that there are fewer fields. Please verify that the information in these fields are correct and then click Save. You must click save regardless of whether you made any changes or NATS will not process Netbilling transactions properly.

After that, you must visit the Sites Admin screen in NATS and click on the pencil icon ("Edit Site Details") for every site that uses Netbilling. You must also verify the Netbilling information in these fields. When complete, click "Save Settings". You must click save regardless of whether you made any changes or NATS will not process Netbilling transactions properly.

If you take advantage of Netbilling cross-sells, you must also verify your cross-sell information. Please visit the Cross Sells Admin screen in NATS install and check every cross sell that uses Netbilling. When you are done, click on "Save" for each cross-sale. You must click save regardless of whether you made any changes or NATS will not process Netbilling transactions properly.

If you have any further questions, feel free to ask your Too Much Media technical support specialist.