NATS For Networks Customer Admin

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NATS For Networks
For Affiliates
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NATS For Networks Setup
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Getting Started Admin
Quick Start Guide
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Admin Dashboard
The Admin Dashboard
Reporting Admin
The Reporting Admin
Track and Strack
  Report Breakdowns
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Referral Tier Payouts Report
Referral Signup Payouts Report
Additional Commissions Report
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Offers Admin
The Offers Admin
Offer Setup
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Tracking Domain
Commission Changes
Suppression Lists
Pixel Builder
ID Numbers
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Setting Rules
Admin Host and Post
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Affiliates Admin
The Affiliates Admin
ID Numbers
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Creating Admin Accounts
In-House Accounts
Add Manual Sale
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Advertisers Admin
The Advertisers Admin
Account Changes
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Generate Invoice
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Customers Admin
Customers Admin
Manually Adding a Customer
ID Numbers
Payments Admin
The Payments Admin
Payvia Types
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Payment Methods
API Overview
GET /service/ping
GET /service/set_currency_exchange_rates
POST /advertiser/add_advertiser
PATCH /advertiser/edit_advertiser
GET /affiliate/get_links
GET /affiliate/get_single_link
GET /affiliate/search
GET /affiliate/decode_trackingcode
PATCH /affiliate/edit_affiliate
POST /affiliate/add_affiliate
POST /affiliate/affiliate_login_ips
GET /config/get_global_void_ips
GET /config/get_global_post_ips
GET /config/get_global_hostnpost_ips
POST /config/add_global_void_ip
POST /config/remove_global_void_ip
POST /config/add_global_post_ip
POST /config/remove_global_post_ip
POST /config/add_global_hostnpost_ip
POST /config/remove_global_hostnpost_ip
GET /creative/get_creatives
GET /creative/get_creative_fields
GET /creative/get_creative_rules
PATCH /creative/delete_creative
PATCH /creative/edit_creative
PATCH /creative/edit_creative_rules
PATCH /creative/undelete_creative
POST /creative/add_creative
POST /creative/add_creative_rule
POST /creative/delete_creative_rules
GET /offer/get_conversion_caps
GET /offer/check_orderid_exists
GET /offer/get_commission_changes
GET /offer/get_details
PATCH /offer/activate_offer
PATCH /offer/edit_landing_page
PATCH /offer/edit_offer
PATCH /offer/pause_offer
PATCH /offer/set_commission_change_payouts
PATCH /offer/set_enabled_affiliates
PATCH /offer/set_offer_categories
PATCH /offer/set_offer_countries
PATCH /offer/set_offer_goals
PATCH /offer/set_offer_groups
PATCH /offer/set_offer_marketing_types
PATCH /offer/store_offer_ips
POST /offer/add_commission_change
POST /offer/add_landing_page
POST /offer/add_offer
POST /offer/add_tracking_domain
GET /report/profitloss
GET /report/transaction
PATCH /customer/lock
PATCH /customer/unlock
GET /customer/export
PATCH /customer/forget
GET /transaction/transaction_payout_preview
PATCH /transaction/transaction_update_revenue_by_orderid
PATCH /transaction/transaction_update_revenue_by_transaction_hash
POST /transaction/process_void
POST /transaction/process_chargeback
POST /transaction/process_reversal
GET /transaction/click_details
Creatives Admin
The Creatives Admin
Add New Creatives
Add New Creative Type
Tracking Code
Code Builder
Track and Strack
Setting Rules
  Default Creative Types
Creative Types
Image Banners
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Video Download
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Page Peels
IM Popups
Footer Ads
Page Ads
Communications Admin
The Communications Admin
Add News Item
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Signup Questions
Configuration Admin
The Configuration Admin
Affiliate Signup Postback URL
Edit Affiliate Text
Edit CSS Colors
Freeform Date
Affiliate Custom Signup
Tracking Code
Tracking in NATS For Networks
Void Conversions Remotely

The NATS For Networks Customers Admin allows you to search for a specific customer, manage your customers, edit their information and permissions, and look up information and histories of their subscriptions and actions.

Customers Admin

The Customer Search section allows you to find specific customers by using parameters such as Customer ID, username, e-mail, address, name, country, etc. Using the search function lets you narrow down your customer list through specific factors.

The Customers Admin now offers Basic and Advanced search forms. The basic for allows you to search by Username, E-Mail, Customer ID, and Status (never joined, active, inactive, all). The Advanced Search Form offers a much wider variety of parameters to search by. These categories include:

  • Customer Info - Search by basic customer information, such as username, e-mail, login IP, address, status, customer ID, etc.
  • Transaction Info - Search by subscription ID, transaction ID, join IP, and transaction type (ex. sale, continuity, void etc).
  • Offer Info - Search by offer or landing page
  • Affiliate Info - Search by username, commission, affiliate ID, tracking code, and SubID
  • Date Range - Select what dates/time periods to pull customer results from. This can be defined by the available drop-down menu (All Time, Today, This Week, etc.), or by a Freeform Date.

Customer Details

Once you have executed your search, the Customers list will show basic information about each matching customer. This information includes:

  • Customer ID - the ID number that NATS For Networks automatically assigns to a new customer
  • Username/Password - the customer's username will be displayed in the top row, and their password in the bottom row
  • Name/E-Mail - the customer's real name will be displayed in the top row, and their e-mail in the bottom row
  • Offer/Landing Page - this displays which offer and affiliate landing page the user registered through
  • Affiliate - this displays which affiliate the customer is associate with through NATS For Networks
  • Joined - this displays the customer's conversion date

To the right of each customer are several action icons:

  • View Customer Details shows the customer's details, including the customer's referring affiliate, subscriptions, and visitor actions.
  • Edit Customer Details lets you change the customer's recorded personal details, including their password and account status
  • Delete Customer lets you delete a customer.

You can also get a complete CSV Dump of customer data by clicking the "Full CSV Dump" button in the Customer Search box at the top of the page. As of version, NATS For Networks also offers an "E-mail Dump" feature. This will only obtain dumps of customers' e-mail addresses, an additional dump statistic, through the customer search table.

Adding a New Customer

NATS For Networks allows you to manually add new customers. This is useful in case a transaction is not processed properly, or if your add user posts are not properly sending.

To add a new customer in the customers admin, click the "Add Customer" tab at the top of the page. For more information on this feature, please see our Add Customer wiki article.