NATS5 Mailing Queue
The Mailing Queue is a feature in NATS that creates a list of automated emails that are either waiting to be sent, or have an error. This list will be updated every time the mailing cron is run, with certain emails (such as ones marked as ASAP) taking priority over others, such as regularly scheduled mails. Any emails that failed will also be displayed in the "Errors" tab list.
To get to this page, click on the "Mass Mailing" in the menu on the left and click "Mailing Queue".
The information displayed on the Mailing Queue list includes:
- Added: The date and time the mailing for the email address was added to the queue.
- Sent: The date that the mail was sent. If it is in the queue, then this field will be "In Queue".
- Type: Indicates whether the mail is to an affiliate or a member.
- Details: This details the subject and the email address the mailing will be sent to.
- Errors: Indicates any errors with sending the email.
Available actions for each mail in the queue is to delete the mail for that address or to add the email address to the remove lists. To perform any of these actions, click on the "Actions" button to the right of the corresponding mail and choose your action.
The mailing queue also allows you to perform bulk updates. By checking the checkboxes the left of the mailings, or by using any of the "Check" options at the bottom-left of the table, you can check which mailings you would like to perform a bulk action on. These actions include:
- Retry Selected Mails: Retry sending the emails to the members or affiliates.
- Delete Selected: Delete the selected mailings.
- Un-Delete Selected: This will restore the selected mailings, only if they have been previously deleted. To view deleted mailings, click the "Filter" button and choose the "Show Deleted Only" option under "Visibility".
- Add Selected to Removal List: This will add the selected email addresses to the remove lists.
The "Errors" tab lists all of the mailings that had an error when being sent.